SOFTENING is a process of converting ‘Hard’ water to ‘Soft’ water.

Hardness in water is mainly due to the presence of Calcium and Magnesium.

These ions are referred to as the Hardness.

The harmful effects of the presence of Hardness are that when the water is heated, scales are deposited on the contact surface of the container which is difficult to remove. This will act as insulation preventing efficient heat transfer and damage the container due to over heating. There is a loss of fuel also.

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